All payments must be received and or verified before shipment is made.

Any problem with a live crab shipment must be reported within 24 hours after delivery, so proper adjustment can be made to your account. All live shipments are non- refundable. A credit may be made to your account for future shipment after proper determination.

After your order has been placed, confirmed and shipped there is no cancellation, no-return and/or no-refund. Your are liable for all shipping charges and or any other charges.

For orders outside the United States, we only accept wire transfer, major credit cards, letter of credit, site draft, Paypal, Google and western union. All orders are shipped F.O.B Miami, Florida. 20′ or 40′ Container loads are shipped directly from our factory abroad.